Mortgage and Protection Supervisor *Job Type: Full-time, Permanent
*Location: Kent
*Salary: £35K - £40K
Join one of the UK’s most respected and award-winning mortgage brokerages as a Mortgage and Protection Supervisor. You will play a crucial role in ensuring regulatory compliance and delivering quality mortgage and protection advice, safeguarding the interests of our clients.
Day-to-day of the role: *Ensure new consultants achieve and maintain Competent Adviser Status.
*Conduct advice reviews in line with the firm’s Training and Competence Scheme.
*Conduct regular one-to-one meetings to review consultant KPIs.
*Handle consultant advice-related queries and complete client quality assurance calls.
*Support the Managing Director with consultant CPD training and the firm’s ongoing commitment to Consumer Duty.
*Assist in the investigation of complaints and fulfil annual SMCR obligations.
Required Skills & Qualifications: *In-depth knowledge of FCA regulatory requirements.
*Proven experience supervising a team of mortgage and protection consultants.
*Strong background in conducting file reviews related to mortgage and protection advice.
*CEMAP qualification is essential.
*Excellent coaching and mentoring skills.
*Ability to manage difficult conversations effectively.
*Strong planning and organisational skills.
Benefits: *Hybrid working model: 4 days in the office, 1 day at home post-probation.
*25 days holiday plus bank holidays.
*Private healthcare and subsidised gym membership.
*Enjoy our legendary Christmas Party and Summer Activity Day.
To apply for the Mortgage and Protection Supervisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.