Key Duties and Responsibilities for the role

To be responsible for maximising revenue from sales of tickets, season tickets, hospitality and memberships whilst providing exceptional levels of customer service
*To assist with day to day sales and queries from customers in person and over the phone, including event days
*To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
*To ensure all products purchased for dispatch by post are dispatched within agreed timelines
*To assist with the set-up of all sales platforms
*To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers’ expectations
*To maximise all sales opportunities by engaging and understanding the customer’s requirements.
*To carry out any other tasks as directed by your line manager
*To ensure your working space is kept clean and tidy at all times, adhering to the club’s clear desk policy
*To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
*There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks.



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