Job Title: Customer Service Advisor
Salary: £26,000 to £27,000
Location: Central Milton Keynes
Benefits include: Hybrid working, Monday to Friday and flexible benefits scheme
Do you have a passion for delivering excellent customer service?
We are seeking a motivated, customer focussed individual looking to join a fast paced, busy and dynamic team.
In this role you will be the first point of contact in providing support and information, to a varied audience using multi-channel communication methods.
Our client offers development opportunities and a comprehensive training programme in order to support team members in delivering a high quality and exceptional customer experience.

Key Responsibilities for a Customer Service Advisor:
*Managing high volume inbound calls
*Take responsibility for resolving enquiries within SLA’s
*Make outbound telephone calls to contact individuals in relation to outstanding matters or documentation
*Manage busy inbox, responding to enquires quickly and efficiently
Essential Skills for a Customer Service Advisor:
*Exceptional customer service skills
*Demonstrable experience of dealing with a high volume of inbound calls
*Ability to quickly build rapport with customers
*Strong time management skills and the experience of working to deadlines.
Benefits for a Customer Service Advisor:
*Annual leave starting at 24 days
*Flexible hours and hybrid working
*Pension scheme
*Training & development options
*Flexible benefits scheme
If you feel you can be a good fit for this role, then please apply here.