Job Description

We’re looking for a highly motivated Administrator - Renewals to complement our fantastic team in our Lettings Support Centre in Norwich, Norfolk.

As our Administrator - Renewals you will provide tenancy administration support services to branches, landlords and tenants.

What’s in it for you as our Administrator - Renewals
*OTE up to £23,000 - £26,000
*Industry leading training and development
*Demonstrable career ladder
*Opportunities for progression
*Collaborative, rewarding and fun environment
*Teamincentives
*Understanding of operations within an estate agency business


Key responsibilities of our Administrator - Renewals
*Liaising with landlords, tenants, branches
*Ensure the smooth transition throughout the renewal process
*Obtaining instructions from landlords before the end of the tenancy
*Preparing new tenancy agreements
*Administering periodic tenancies
*Chasing in unsigned tenancy agreements
*Sending notification to our accounts team
*Any other administration tasks as required


Skills and experience required to be a successful Administrator - Renewals
*Outstanding Customer Service skills
*Solid administration skills
*Resilient, positive, numerate and detail oriented
*Organised and able to prioritise workload in a faced paced environment
*Excellent verbal and written communication skills
*IT literate (MS Office, internet, email systems)


Connells Group – one of the largest and most successful estateagency and propertyservice providers in the country – Connells offers a range of services including residential sales, lettings and mortgages. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of customer service.

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