Facilities Coordinator
City of London
Salary basic £33,000 pa plus bonus and benefits
My client is a global leader in property services. This role requires an energetic and professional individual to help create and maintain a safe friendly workplace and being a reliable go to person, liaising with all colleagues and contract partners.
Key Responsibilities:
*Conduct daily walkarounds, logging any faults or issues for prompt resolution.
*Quality check paperwork to ensure compliance with audit and operational standards.
*Maintain clear communication by attending operational meetings and liaising with the wider team.
*Adhere to Health, Safety, and Environmental policies, promoting a safe working environment.
*Build and sustain strong, positive relationships with clients, customers, and vendors to ensure exceptional customer service.
*Ensure that all signage and artwork are on-brand and compliant, swiftly addressing any non-conformities.
*Ensure all post and deliveries are delt with in the correct way ensuring notifications are sent
*To conduct all new starter inductions with an orientation to the building including fire evacuation routes, showers post room and breakout areas
*Management and allocations of the lockers
*Management of suppliers such as plants and coffee machines
*Help create a one team culture sharing best practice and attending regular 10 at 10 meetings.
*To be flexible in assisting in response to customer and business needs
*To report for work in good time and ready to commence at your rotated start time
*Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the business
*Integrate with the other members of the workplace team which could include working with the team at DTZ investors and our Portman square team
*Ensuring colleagues adhere to a clear desk policy including cable management and general office tidiness
*Assisting with desk and office moves if needed
Knowledge
*Customer service background essential
*Knowledge of Facilities Management processes preferable
*IT Skills, Outlook, Excel, Word.
Skill & Experience
*Be able to perform in a fast-paced environment
*Experience in a customer facing environment would be essential
*Key base experience is customer focus and empathy
*Excellent communicator at all levels.
*Polite and confident telephone manner.
*Ability to multi-task and work under pressure.
*Team player - Ability to work alone or as part of a team
*Ability to prioritise workload and manage change effectively
*Attention to detail
Hours of work - 8am - 4:30pm with occasional cover to 5:30pm
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