Reports to: Operations Director
Job Summary
Responsibilities & Duties
*Respond to prospective client enquiries about Mortgage and Protection products
*Build relationships with existing clients and develop a portfolio of new clients
*Completion of a comprehensive Fact Find
*Advising clients on the homebuying process and managing expectations
*Explaining the different types of mortgage and providing suitable, tailored advice to clients
*Explaining and selling mortgage, income protection, Life, CIC, IP and Household protection products
*Sourcing mortgages and quotations associated with life insurance, CIC and income protection
*Reviewing a number of mortgage options for the client to compare
*Preparation of accurate Suitability reports
*Managing mortgage and protection cases, from packaging and submission to completion
*Submitting documents and keeping clients informed with regular case updates
*Dealing with estate agents, valuers and mortgage lenders to ensure business is processed smoothly
*Liaising with and managing solicitors and legal teams whenever necessary
*Keeping up-to-date with new products and lending criteria
*Offer Subject Matter Expertise to fellow Financial Advisers
*Ensuring cases adhere to both FCA and Openwork’s compliance and regulation
*Submission of data to Concert
*Meeting sales targets
*Contribute to the development of the business
*Maintain awareness of the latest regulatory changes
*Completion of continuing professional development (CPD) each year as required to meet compliance requirements
*Maintaining and reporting accurate information such as Pipeline reports
*Upholding the professional reputation of the business at all times
*Providing assistance with any task for which the jobholder is qualified by way of knowledge and experience
Skills & abilities
*The confidence to work with numbers and explain them to clients
*The ability to explain complex information clearly and simply
*IT literate, especially in MS office and Concert (training will be provided on Concert)
*The drive and motivation to meet targets
*Strong verbal and written communication skills
*A pleasant and confident telephone manner
*A strong eye for detail
*Excellent organisational skills
*A team player
Qualifications & experience
You must be R01, R05, CeMAP/CF6 and ER1 qualified with at least three years’ experience in a similar role.