Inbound Sales Executive
Location: Ringwood, Hampshire
Salary: Up to £35,000 per annum, plus bonus
Hours: Monday - Friday between 8.00am - 5.30pm (some weekend work required)
Contract: Full Time, Permanent
Are you an experienced sales or customer service professional with some experience of working with the trades industry? If so, our client could have a fantastic opportunity for you!
Based in Ringwood, our client operates 24/7 emergency support for domestic and commercial customers with any drainage issues. Due to continued success, they are looking for a Customer Service / Sales professional to join their friendly, fast-paced team. Their continued success in their industry means exciting opportunities for employees!
As an Inbound Sales Executive, you will be required to schedule appointments via call/email/chat for drainage experts to resolve customer drainage issues.
Main Responsibilities:
· Provide excellent customer service in a fast-paced environment.
· Dealing with enquiries from customers via incoming calls/email/webchat.
· Managing multiple tasks, i.e. multiple web chat conversations at the same time
· Diary management / scheduling appointments.
· Speaking with Drainage Engineers to arrange the callout to the customer.
In order to be successful in this role, you need to have the following skills/experience:
· Previous experience working within a fast-paced sales or customer service environment.
· Some previous experience in scheduling appointments or managing diaries for Engineer callouts.
· Background working as a tradesman or dealing with tradesman (not essential).
· Excellent organisational and communication skills.
· Self-sufficient and proactive.
So, if you are looking for a forward thinking and innovative company where you can reach your full potential, APPLY TODAY!