Service Manager Fire
  • England,London,City of London
  • full-time
  • £45,000 - £55,000 per annum
Job Description:
Service Manager – Sprinklers and Fire
Sidcup (Site based)
£45,000 - £55,000 DOE + Overtime + Company Vehicle + Pension + Health Insurance (Opt in) + Mobile Phone + Ipad + 25 days holiday and bank holidays.
My client, a well-established fire and security company, are seeking an experienced Service Manager to oversee and manage service contracts valued at up to £2 million, lead and support a team of engineers, and ensure exceptional client satisfaction from our newly established offices. The ideal candidate will play a pivotal role in troubleshooting technical issues, maintaining seamless communication with the service coordinator, and nurturing relationships with key accounts.
Key Responsibilities:
*Manage and oversee service contracts, ensuring delivery aligns with client expectations and company standards.
*Lead, supervise, and support a team of service engineers, providing guidance and fostering a collaborative environment.
*Liaise effectively with the service coordinator to optimize scheduling, resource allocation, and project timelines.
*Proactively troubleshoot and resolve technical challenges to minimize service disruptions and maintain operational efficiency.
*Build and maintain strong relationships with key accounts, acting as the primary point of contact for service-related inquiries and solutions.
*Monitor service performance, ensuring adherence to budgetary and contractual obligations.
*Prepare and present performance reports, identifying opportunities for process improvements.
Requirements:
*Proven supervisory or leadership experience within the sprinkler industry.
*Strong technical understanding of sprinkler systems and associated services.
*LPC (Loss Prevention Certification Board) qualification is beneficial but not essential.
*Excellent problem-solving skills and the ability to manage multiple priorities effectively.
*Strong communication and interpersonal skills, with a customer-focused approach.
*Demonstrated ability to work collaboratively within a team and build strong client relationships.
If you are a motivated and experienced service professional looking to take the next step in your career, we encourage you to apply and become a part of a growing team. Submit your CV to
Job number 1711076
metapel
Company Details:
Solutions Engineering Recruitment
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