Travel Consultant
This well established retail travel company have a reputation for providing a truly professional service, and their team of experts are skilled at providing a personalised approach to match customers to their dream holidays. They now have a new opportunity for an experienced Travel Consultant to join their growing retail team. Salary of £25k to £26k plus commission with an OTE of up to circa £35k.
Travel Consultant - Role & Responsibilities:
*Provide a friendly, professional service to customers both face to face or over the phone to determine travel needs, budget and preferences.
*Use sales ability to book all elements of the trip including upselling extras such as transfers, excursions, and insurance etc.
*Provide advice to customers using expert knowledge of destinations, cultures, weather and activities.
*Offer a customer focused after sales service, to collect payments, deal with any questions and handle any amendments & cancellations etc.
*Build and maintain excellent relationships with suppliers and tour operator partners.
*Conduct own research to build and main strong destination knowledge and stay abreast of industry trends.
*Maintain an accurate record of bookings, payments, transactions, phone calls and meetings.
*Represent the company as required to attend travel events & conferences.
Travel Consultant - Skills & Experience Required:
*Proven experience as a travel consultant, ideally minimum of 2 years’ experience.
*Strong worldwide knowledge of popular holiday destinations.
*Ability to deliver high quality customer service and passion for creating exceptional travel experiences.
*A genuine passion for travel and its ever-changing landscape, staying current with global travel trends and events, and competitor activities.
*A tenacious, positive approach with a proven track record in travel sales.
*Working knowledge of a variety of travel booking systems.
*Excellent communication skills, both written and verbal and numerical competence.
*Exceptional customer service skills.
*Strong attention to detail and accuracy skills.
Travel Consultant -Additional information:
*Salary dependent on experience, £25k to £26k basic plus commission, OTE up to circa £35k.
*100% office based in retail travel store in Bristol area.
*Working Monday to Friday 9 to 5.30 with 1 in 3 Saturdays 9 to 1.30 (half day off in lieu)
*Regular fam trips
Please apply for the position of Travel Consultant online or email your cv to


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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk