Customer Administrator
· £25,000 salary
· Based in Leatherhead
· 20 days holiday + bank holidays
· Monday - Friday, 8:30am - 5pm
This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.
Job description:
· Meeting and greeting customers in the Front Office.
· Answering customer quote e-mail enquiries for repair work.
· Answering general enquiries by phone.
· Booking in products into the company ticketing system
· Processing work to the carbon and restoration teams.
· Preparing products for return shipping.
· Moving products to different departments and shipping boxes.
Person specifications:
· Excellent spoken and written English communication skills is essential.
· Experience of office or light industrial work.
· Ability to be articulate and unflustered in front of customers.
· Sound numeracy and literacy skills.
· Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email).
· Punctuality and attention to detail.
· Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required.
Additional Information:
· Pension scheme
· Growing company
· Opportunities for career progression

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.