IT Technician
other jobs GREATOREX
Added before 4 Days
- England,West Midlands
- full-time
- £27,000 - £30,000 per annum
Job Description:
Job Overview
I am seeking a skilled IT Technician to join my Black Country based client. This role will be key in providing technical support to a growing business, and will ensure their IT systems operate smoothly.
I require a proactive individual who can communicate effectively with users and prioritise & resolve issues efficiently. The IT Technician will work with various operating systems & programs, including Office 365, and will be instrumental in maintaining computer hardware and software.
Responsibilities
*Provide IT support to users across the organisation, resolving network, hardware and software issues promptly.
*Troubleshoot software problems and implement effective solutions
*Install, maintain and configure computer hardware, ensuring all equipment is functioning correctly.
*Support the transition towards company-wide use of AI and cloud based technology.
*Setting up new starters/users, providing guidance on equipment & software use.
*Updating/maintaining the company intranet and SharePoint.
*Provision of training to users
*Identifying potential data security risks and maintaining a safe working environment
*Build & repair laptops, set up desk tops and manage company mobile usage.
*Conduct regular maintenance checks on IT equipment to prevent potential problems.
*Collaborate with staff across the business to improve processes and enhance service delivery.
Experience & Personal Qualities
*Proven experience in a similar IT support role, demonstrating strong technical support skills.
*Proficiency in troubleshooting software issues across various platforms
*Familiarity with computer hardware components, including cabling and servers, and their functionality.
*Demonstrable ability to prioritise and attend to business-critical issues
*Excellent communication skills, both verbal and written, enabling effective interaction with users at all levels.
*Strong problem-solving abilities with a keen attention to detail.
*An "enabling" attitude that enhances the team’s ability to add value.
This role requires a passion for technology and problem solving, with the ability to work independently as well as part of a team in a fast-paced environment. It’s a great opportunity for someone looking for the next step in their career.
I am seeking a skilled IT Technician to join my Black Country based client. This role will be key in providing technical support to a growing business, and will ensure their IT systems operate smoothly.
I require a proactive individual who can communicate effectively with users and prioritise & resolve issues efficiently. The IT Technician will work with various operating systems & programs, including Office 365, and will be instrumental in maintaining computer hardware and software.
Responsibilities
*Provide IT support to users across the organisation, resolving network, hardware and software issues promptly.
*Troubleshoot software problems and implement effective solutions
*Install, maintain and configure computer hardware, ensuring all equipment is functioning correctly.
*Support the transition towards company-wide use of AI and cloud based technology.
*Setting up new starters/users, providing guidance on equipment & software use.
*Updating/maintaining the company intranet and SharePoint.
*Provision of training to users
*Identifying potential data security risks and maintaining a safe working environment
*Build & repair laptops, set up desk tops and manage company mobile usage.
*Conduct regular maintenance checks on IT equipment to prevent potential problems.
*Collaborate with staff across the business to improve processes and enhance service delivery.
Experience & Personal Qualities
*Proven experience in a similar IT support role, demonstrating strong technical support skills.
*Proficiency in troubleshooting software issues across various platforms
*Familiarity with computer hardware components, including cabling and servers, and their functionality.
*Demonstrable ability to prioritise and attend to business-critical issues
*Excellent communication skills, both verbal and written, enabling effective interaction with users at all levels.
*Strong problem-solving abilities with a keen attention to detail.
*An "enabling" attitude that enhances the team’s ability to add value.
This role requires a passion for technology and problem solving, with the ability to work independently as well as part of a team in a fast-paced environment. It’s a great opportunity for someone looking for the next step in their career.
Job number 1714544