Our client, a well-established wholesale & retail company, requires lively, ambitious and enthusiastic Retail Supervisor to assist in the operations of their successful retail outlet and online store.
Reporting to the M.D., duties to include:
*Organize all store operations and allocate responsibilities to personnel
*Supervise and guide staff towards maximum performance
*Prepare and control the store’s budget aiming for minimum expenditure and efficiency
*Monitor stock levels and purchases and ensure they stay within budget
*Deal with complaints from customers to maintain the store’s reputation
*Inspect the areas in the store and resolve any issues that might arise
*Plan and oversee in-store promotional events or display
*Keep abreast of market trends to determine the need for improvements in the store
*Ensure the store fulfils all legal health and safety guidelines
*Checking and responding to customer emails and online sales enquiries and resolving any issues.
The ideal candidates would be from a retail or sales/marketing background and supervisory experience would be beneficial. You will need to be front of house focused and customer orientated, have exceptional communication, management, and inter-personal skills.
Excellent customer service experience is essential as well as the confidence to deal with difficult situations.
This is a fantastic opportunity to join a dynamic and expanding company which promotes internal progression together with a fun and vibrant work environment. In return, they offer an excellent salary, bonus and benefits.