Job Title: Marketing & Operations Manager
Location: Barnstaple
Salary: £30,000 to £40,000 per annum (starting level dependant on experience)
Employment Type: Permanent, Full Time, On site
Overview:
Our client are a fast-growing UK-based eCommerce business looking to increase their small team due to continued growth.

They are looking for a motivated and versatile Marketing & Operations Manager to join the business during this period of growth. This role is a unique opportunity to shape the future of the business and play a pivotal part in its success. We welcome applicants with a background in start ups and SME’s, with a driven & hands on approach, to apply.
The Role:

1: Operational Management
You’ll oversee the smooth day-to-day running of the business by managing a team of two who handle:
* Order Processing: Ensuring accurate and timely order fulfillment.
* Packing & Shipping: Managing logistics for domestic and international orders.
* Stock Management: Monitoring inventory and coordinating with suppliers.
* Customer Service: Ensuring high standards of customer care via email, phone, and online platforms.
* Returns: Streamlining return and refund processes.
* Bookkeeping & Payroll: Overseeing financial processes with support from our accountants.

2: Digital Marketing & E-commerce Management
You’ll also take charge of growing the digital presence and revenue by:
* Managing freelancers across various marketing disciplines such as Ads, SEO, Influencers etc...
* Running campaigns across platforms such as Google, Bing, Facebook, TikTok, Amazon, and eBay.
* Developing and launching email marketing and affiliate programs.
* Analysing marketing data to assess performance and optimise strategies
* Researching and developing creative image and video content
* Competitor research
* Planning promotions

Candidate Requirements:
* A dynamic problem-solver who thrives in a multitasking environment.
* Proven experience in Digital/Ecommerce Marketing and Operations
* Strong organisational skills and the ability to streamline and automate processes.
* A proactive, self-driven approach with the ability to lead and inspire a small team.
* Excellent communication skills to collaborate with both internal teams and external partners.
* Proficiency in SEO, Google Ads, and social media management
* Excellent analytical and copywriting abilities
* Familiarity with Adobe Photoshop and WordPress
* Advanced skills in Microsoft Excel and Microsoft Office Suite

Why Join Us?
* Growth Potential: Be part of a business poised for significant expansion and directly influence its trajectory.
* Dynamic Role: No two days are the same - perfect for a motivated individual who enjoys variety.
* Career Development: Salary progression and long-term performance-based incentives.

Expected start date: 03/02/2025

Apply online today!
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