Payments & Customer Service Operations Specialist
Location: London, UK
Contract: 12-Month Fixed Term (Potential to Permanent)
Salary: £30,000 - £40,000 (Negotiable Based on Experience)
About the Role:
We’re an international bank with a commitment to delivering exceptional customer service and innovative payment solutions. We’re seeking a dynamic Payments & Customer Service Operations Specialist to join our team. This is a fantastic opportunity for someone with a strong background in payments and agency banking to take their career to the next level.
What You’ll Do:
In this varied and engaging role, you will:
*Manage customer queries with a focus on providing outstanding service.
*Handle day-to-day banking duties, ensuring smooth operations.
*Oversee payments and cash management processes.
*Support the team in delivering seamless banking solutions.
What We’re Looking For:
To excel in this role, you’ll need:
*Proven experience in payments, ideally within an agency banking environment.
*Strong understanding of cash management and banking operations.
*Exceptional communication and problem-solving skills.
*A proactive and detail-oriented approach to your work.
What’s in It for You?
*Flexible Working: After an initial 6-month period in the office (5 days a week), transition to a hybrid model: 2 days from home, 3 days in the office.
*Career Growth: Opportunity to secure a permanent position after 12 months.
*Competitive Salary: Starting at £30k-£40k, with potential for negotiation based on your experience.
Ready to Apply?
If you’re eager to join a forward-thinking organization, we’d love to hear from you! Please submit your CV today and take the first step toward an exciting opportunity.