Our client, a leading insurance firm with a strong reputation in the Property Owners’ and Commercial Insurance markets, is seeking an experienced Senior Account Handler to join their team in London. This role offers the opportunity to manage a portfolio of valued clients, support Account Executives in driving retention and growth, and deliver tailored insurance solutions with outstanding service.
About the Role:
As a Senior Account Handler, you will play a pivotal role in maintaining and developing client relationships. Working closely with Account Executives, you will ensure client needs are met with high-quality solutions and provide proactive management of your own portfolio. The position requires a deep understanding of compliance standards and a collaborative approach to achieving shared goals within the team.
Key Responsibilities:
*Client Relationship Management: Support Account Executives in retaining and growing client relationships while independently managing a personal book of business.
*Service Delivery: Provide tailored insurance solutions that meet the unique needs of clients, ensuring a client-focused approach.
*Compliance: Maintain adherence to regulatory requirements, including FCA standards and Consumer Duty obligations.
*Collaboration: Work effectively with the wider team to support seamless client operations and achieve shared objectives.
Experience and Knowledge:
*Demonstrated success in an account-handling role, including managing client portfolios and supporting Account Executives.
*Strong understanding of compliance responsibilities and regulatory standards, particularly within the FCA framework.
*Familiarity with Property Owners’ and Commercial Insurance markets.
Qualifications:
*Essential: Experience handling Property and Commercial Insurance portfolios.
*Desirable: ACII qualification or willingness to pursue it; familiarity with Acturis or similar systems.
What’s on Offer:
This is a fantastic opportunity to join a dynamic, forward-thinking team in an organization committed to excellence and employee wellbeing. Our client provides:
*Career Progression: Clear pathways for advancement and professional development.
*Flexibility: Hybrid working arrangements 2 days working from home and 3 days working in the office.
*Wellbeing resources, including access to physical and mental health support.
*Generous annual leave allowance, including options to purchase additional days.
*Contributory pension scheme and life assurance for long-term security.
*Bonus schemes for qualifications and talent referrals.
*Volunteer days to support community involvement.
Inclusion and Diversity:
Our client is committed to fostering an inclusive workplace where everyone feels valued. They celebrate diverse backgrounds and perspectives, knowing this strengthens the team and drives success. Applications are encouraged from candidates of all experiences, identities, and abilities.
Don’t miss this opportunity to be a part of a friendly, supportive, and dynamic employer! 
At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your experience doesn’t align perfectly with every qualification or criterion in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles.