Role: Customer Service Advisor
Location: Colne, near Burnley
Permanent
Salary: £25,000-£26,00pa + bonus
I am recruiting for a well-established organisation in Colne who are seeking a permanent Customer Service Advisor to join their team ASAP.
Key responsibilities
*Making outbound calls to existing business customers, providing excellent customer service and spotting opportunities
*Generating leads for the sales team - the main duty of your role will be to do a service review with existing customers, and look for opportunities for upsell - this will then be passed to the sales team to close the deal
*Developing excellent working relationships with the business customers
*Liaising with customers via a number of communication channels, providing prompt correspondence
*Discussing the company products in a knowledgeable and professional manner
*Keeping the company database up to date and accurate
*Working within a target driven environment
*Always providing exemplary customer service
The ideal candidate will have the following skills, experience and attributes:
*Previous experience working within a call or contact centre environment
*Ideally some experience working in sales or a target driven environment - this role will be targetted
*A motivated self-starter, who wants to pick up the phone and is ambitious and keen to make sales
*Positive and professional demeanour
*Able to work in a fast paced environment
In return, you will receive:
*A salary of circa £25,000pa-£26,000pa
*Excellent company benefits
*Great progression opportunities as the business are growing quickly
*Working within a friendly and fun environment - culture is key here and the business is a fantastic place to work!
Interested? Please click apply now and I will be in touch if your application has been successful!