Job Title: Administration Assistant
Location: Basingstoke
Contract Type: Temporary
Salary: 12.65 PH
About Us
Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
To provide a comprehensive, effective and efficient administrative support service to meet business requirements. Working within a small call centre environment.
What is the day-to-day of the role:
*Dealing with inbound calls from clients, relatives and health professionals. Make out bound calls to colleagues, health professionals, clients and relatives as required.
*Assess customer requirements and use a range of electronic systems to provide accurate information and deal with enquiries within current data protection legislation.
*Make routine changes to internal systems in response to customer requirements and communicate within the team in a timely manner to maintain standards of service
*Communicate promptly using email.
*Establish a network of contacts from internal and external customers.
*Daily updating of excel spreadsheets with key stats.
Required Skills and Qualifications
*Previous Administration Experience
*Effective communication skills
*Secondary education & normally five GCSE or equivalent including Maths and English (Grade A-C).
*Computer Literate
Benefits
*Training Provided
Call to action: Email : Call :
Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.