Aftersales Manager

Join a Leading Franchised Dealership and Drive Excellence in Aftersales!
Are you passionate about delivering outstanding customer service? Do you thrive on leading teams to exceed expectations? If so, we have the perfect opportunity for you!
We’re seeking an experienced and dynamic Aftersales Manager to lead our dedicated team in Southampton. As part of our reputable and successful franchised dealership, you’ll play a pivotal role in ensuring our customers receive top-tier aftersales care, while driving business performance.
Aftersales Manager - What You’ll Do:
*Lead, inspire, and manage a team of service advisors, technicians, and parts professionals.
*Develop and implement strategies to achieve sales and profitability targets.
*Ensure an exceptional customer journey, fostering long-term relationships.
*Oversee workshop operations and ensure efficient scheduling and resource allocation.
*Drive compliance with manufacturer and dealership standards.
Aftersales Manager - What We’re Looking For:
*Proven experience in an aftersales leadership role within the automotive industry.
*Exceptional communication and interpersonal skills.
*A customer-focused mindset with a drive to exceed expectations.
*Strong analytical skills and a track record of achieving KPIs.
*A hands-on leader who thrives in a fast-paced environment.
Aftersales Manager - Why Join Us?
*Competitive salary with a performance-based bonus structure.
*Comprehensive benefits package, including company car and pension scheme.
*Ongoing training and development to enhance your career.
*A supportive and collaborative working environment within a respected brand.
*The chance to make a tangible impact in a thriving dealership.
Take the Wheel of Your Career
If you’re ready to accelerate your career and lead a successful aftersales team, we want to hear from you.
Apply today and become a driving force in delivering excellence at our Southampton dealership! We look forward to hearing you.