Pensions Administrator, Fully Remote
other jobs Sanderson
Added before 1 Days
- England,London,City of London
- full-time
- Salary negotiable
Job Description:
Position: Pensions Administrator, Complaints
Industry: Finance, Pensions
Location: Fully Remote
Job Description:
We are seeking a skilled Pensions Administrator to join our financial services team. The ideal candidate will resolve pensions related queries and customer complaints efficiently, fairly, and professionally.
Key Responsibilities:
*Handle complaints received via phone, email, and letters.
*Communicate promptly, politely, and professionally with customers.
*Clarify and agree queries with customers over the phone to ensure full understanding.
Engagement: Contract role via umbrella company only.
Required Skills & Experience:
*Proven experience in handling complaints within a financial services organisation.
*Expertise in dealing with difficult situations in a professional manner.
*Strong letter-writing skills.
*Experience with bereavements
*Redress and calculations
*Experience in remediation
*In-depth knowledge of pensions and/or investment products.
*Ability to meet individual output and quality metrics.
Industry: Finance, Pensions
Location: Fully Remote
Job Description:
We are seeking a skilled Pensions Administrator to join our financial services team. The ideal candidate will resolve pensions related queries and customer complaints efficiently, fairly, and professionally.
Key Responsibilities:
*Handle complaints received via phone, email, and letters.
*Communicate promptly, politely, and professionally with customers.
*Clarify and agree queries with customers over the phone to ensure full understanding.
Engagement: Contract role via umbrella company only.
Required Skills & Experience:
*Proven experience in handling complaints within a financial services organisation.
*Expertise in dealing with difficult situations in a professional manner.
*Strong letter-writing skills.
*Experience with bereavements
*Redress and calculations
*Experience in remediation
*In-depth knowledge of pensions and/or investment products.
*Ability to meet individual output and quality metrics.
Job number 1726023
metapel
Company Details:
Sanderson
Company size: 500–999 employees
Industry: Recruitment Consultancy
We are a global recruitment solutions company with four decades of experience. The idea of partnership is at the heart of everything we do at Sanderso...