Great opportunity to join a well-regarded independent loss adjusting firm within one of their specialist property teams. This division is headed up by a very well respected and popular Senior Claims Director, who is well known for creating a really enjoyable and rewarding working environment.
In this role you will be focusing on property claims, mainly domestic, but starting to deal with more and more commercial claims. You will be taking ownership of cases from first notification through to conclusion and with a level of settlement authority.
You will be communicating proactively with customers and instructing clients over the telephone and in writing, allocating contractors and providing oversight, quality standards and adherence to SLAs, managing building repair, restoration and other suppliers, proactively guiding claims to settlement, responding effectively to technical queries, issues and complaints, production of management information, reviewing and updating compliance requirements, and handling claims on a Delegated Authority basis from Insurers.
Ideally, we are looking for applicants to have at least 12 months property claims experience, previous settlement authority is not essential as full training can be provided.
This is a permanent, full time office-based / hybrid position, which will suit an organised individual with excellent customer service, verbal and written communication skills and a good understanding of property insurance claims.
This role comes with an excellent basic salary, benefits and support towards professional qualification. They operate from a conveniently located office in the Leeds area with plenty of parking available.