BJ80 - Assistant Branch Manager
Location: Yeovil
Salary: £25,800 Per Annum + Percentage of Stores Sales (£29,000 OTE)
Working Hours: 39 hours per week, 5 days out of 6 (3 out of 4 Saturdays per month)

Overview:

First Military Recruitment are currently recruiting for an Assistant Branch Manager on behalf of our clients based in Yeovil. This is an excellent and exciting opportunity to join a rapidly expanding retail business with an excellent opportunity of career advancement.

Duties and Responsibilities:
*Ensure branch is opened and closed on time. Record absence in the correct manner.
*Support the Manager with leading the direction and motivation of staff being aware of issues and proposing solutions to improve
*Support the Manager to ensure business development phone calls are conducted and logged using CRM
*Support the Manager to ensure new customers (prospects) are acquired and taken through prospect process using CRM
*Ensure thorough understanding and contribution to monthly Balanced Scorecard
*Respond promptly to any out of hours call outs, managing holiday & store closures appropriately
*Ensure strong working procedures are followed within store to ensure branch runs efficiently – eg. filing to be completed at the end of the day/ action plan created
*Perform first line response (eg. challenge and report if necessary) to disciplinary or performance issues and monitor and engage to tackle issues at early stages
*Support the Manager in development of staff skills including product and sales training. Identify areas for improvement and lead their personal development using all resources available
*Ensure all customers are greeted on arrival and approached at an appropriate moment to identify their needs and solutions are suggested enthusiastically
*Support the Manager to ensure staff deliver company’s vision for the store and customer experience
*Ensure all staff actively participate in company promotions
*Support the manager in preparation and execution of yearly stock take
*Ensure PPI is conducted and discrepancies are thoroughly investigated
*Attend and actively contribute to Assistant Managers’ meetings throughout the year
*Ensure both current and redundant paperwork is filed and stored safely and logically so that documents can be readily retrieved (complying with PCI DSS obligations)
*Ensure staff maintain a satisfactory level of appearance and personal hygiene
*Implement Company Health and Safety policy and ensure continued compliance
*Ensure all safe working practices are followed and all checks are completed thoroughly and promptly
*Support the Manager in ensuring the swift and well merchandised roll out of new product into store
*Be able to lead product demonstrations or training when required
*Be able to undertake weekly buildings inspections & report defects promptly
*Manage contractors when on site, ensuring compliance with any health and safety procedures


Skills and Qualifications:
*Ability to maintain productive working relationships with colleagues, suppliers and customers.
*Ability to remain calm and focused when under pressure.
*Using your own initiative (recommending various products, cross-selling etc.)
*A friendly and outgoing personality.
*Experience of dealing with both retail and trade customers advantageous but not necessarily required.
*Experience of working in a team leading position desirable


BJ80 - Assistant Branch Manager
Location: Yeovil
Salary: £25,800 Per Annum + Percentage of Stores Sales (£29,000 OTE)
Working Hours: 39 hours per week, 5 days out of 6 (3 out of 4 Saturdays per month)