Job Title: Waste Supervisor/ Recycling Supervisor
Team: Recycling Centre Service
Hours: 40 hours per week (alternate weekend working required)
Contract Type: Temp to Perm (12 weeks Temp)
Purpose of the Role
The role involves working closely with colleagues in a small team to manage multiple Recycling Centres and Reuse shops within the county. Key duties and responsibilities include:
*Ensuring compliance with all applicable legislation, including Environmental and Health & Safety requirements.
*Promoting continuous improvement in customer service, recycling performance, waste reduction, and reuse.
*Travelling around the county to provide visible leadership to remote teams and conducting frequent inspections relating to service provision and compliance.
*Engaging with the public in person, on the phone, and through written communication.
*Investigating accidents, incidents, complaints, and customer inquiries, providing full and reasoned responses.
*Challenging service users who may fraudulently access free public services.
*Making reasoned and evidenced decisions on service provision during weekends on behalf of senior management.
*Using initiative and creativity to solve complex problems within the framework of applicable legislation and council policy.
*Maintaining infrastructure, plant, and machinery at recycling centres.
*Communicating effectively with contractors to ensure continuous service delivery.
*Identifying and placing orders for goods and services related to the role and managing invoice payment approvals.
The successful candidate will demonstrate:
*Leadership and management skills in dealing with front-line staff.
*Experience managing Health and Safety, preferably backed by a relevant qualification.
*Proven ability to improve services by managing a team effectively.
*The ability to interact with the public and communicate policies and legislative restrictions clearly, respecting Hertfordshire’s diverse population.
*Proven experience managing operations similar to Recycling Centres.
*Daily access to a vehicle and the ability to travel across the county as required.
Desirable Qualifications and Skills
*Level 4 COTC qualification relevant to managing civic amenity sites.
*IOSH Managing Safely or NEBOSH qualification.
*Experience in the waste industry, including legislation and operations.
*Understanding of working within a political environment.
Guidant Global is acting as an Employment Business in relation to this vacancy.