Job Introduction
Support Worker
Pay rate: £12.50 - £13.50  (monthly pay)
Shift Pattern: 08:00 - 20:00 
Requirements: Full UK Driver’s Licence.
Unfortunately, we cannot provide VISA sponsorship and we do not hire on a relocation basis, you must currently be based in/around the Doncaster area and able to commute.
We are seeking a professional, empathetic, and reliable Complex Care Worker to provide dedicated support to a gentleman living with a spinal cord injury in Bessacarr, Doncaster. This role involves delivering highly personalised care, including personal and medical care, to promote independence and enhance his quality of life.
If you are resilient, reliable, empathetic and looking for a role that truly makes a difference to someone else’s life then we want to hear from you.

Key Responsibilities
As a Complex Care Worker, you will assist the client with a range of daily living tasks and medical needs, ensuring safety, comfort, and dignity. The position involves providing personal care, including specialist bowel management support, and assisting with mobility, health monitoring, and accessing meaningful activities.
Personal Care & Hygiene:
*Assist with dressing, grooming, bathing, and toileting, ensuring the client’s dignity and comfort at all times.
*Provide bowel management, including administering rectal medication, digital stimulation, or manual evacuation (training provided if needed).
Medical Support:
*Administer medications as prescribed.
*Monitor vital signs and report any changes in health or well-being.
*Support with respiratory care or catheter care (if applicable).
Nutritional Support:
*Assist with meal preparation and feeding in line with dietary needs and preferences.
*Ensure hydration and nutritional intake are monitored and maintained.
Moving and Handling:
*Assist with safe transfers using mobility aids, such as hoists or wheelchairs.
*Help with positioning to ensure comfort and prevent pressure sores.
Physiotherapy and Exercise:
*Support the client with passive exercises, stretches, or other physiotherapy activities as advised by health professionals.
Lifestyle & Social Engagement:
*Accompany the client to appointments, social activities, and hobbies, ensuring they remain engaged in meaningful pursuits.
*Provide companionship and emotional support.
Household Tasks:
*Perform light domestic duties related to the client’s care, such as laundry, tidying, and maintaining a clean and safe environment.


Skills, Knowledge and Expertise
We are looking for a compassionate and motivated individual who can provide high-quality, person-centered care while respecting the client’s independence and preferences.
Essential Requirements:
*Previous experience in complex care, particularly with spinal injury clients.
*Knowledge of personal care, including bowel management techniques (training can be provided).
*Proficiency in moving and handling, including the use of mobility aids.
*Ability to administer medication safely and accurately.
*Strong communication and interpersonal skills.
*Compassion, patience, and attention to detail.
Desirable Qualifications:
*Relevant health or social care qualifications (e.g., NVQ Level 2/3 or equivalent).
*Training or experience in bowel management.
*First aid and basic life support certification.
*Full, clean driving license (preferred but not essential).

Benefits
Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
Access to Westfield Health Cash Plan with access to GP appts and to an EAP (employee assistance programme) ,money back for optical and dentistry
Access to blue light discount scheme
Attractive holiday entitlement
Opportunity to obtain NVQ’s in Health and Social Care
Progression opportunities within the organisation
Ongoing training and development
Pension enrolment
A great Refer a Friend scheme - receive up to £500 through our rewards scheme when you refer a friend or family member.
#BHCR
About Bespoke Health and Social Care
We are a leading healthcare provider in the UK, and a CQC Registered business, founded in 2006, with more than 800 employees who are part of the Bespoke Family. The business is at an exciting stage in its journey and growing quickly. We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities.
We are individual-centred and our clients’ needs are at the heart of everything we do. Our teams are passionate about working in close partnership with our clients, to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences. 
Our areas of expertise include: Learning Disabilities & Autism, Spinal Injuries, Physical Disabilities, Brain Injuries, Mental Health Conditions and Children’s Services. We offer great opportunities for our support workers to join a dedicated client care team, in a supportive and friendly environment, with lots of scope for development and progression.


Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to a rigorous selection process, including background checks, reference verification, and a Disclosure and Barring Service (DBS) check, to ensure their suitability to work with those in our care. We are an equal opportunities employer and welcome applications from all sections of the community.