Job title: Insurance Operations Manager
Salary: £45,000
Location: Fully office-based in North West London
ROLE OVERVIEW 
A key opportunity has arisen with one of our clients and we are seeking a proactive and organised Office Operations Manager to oversee the day-to-day management, HR, operations, and possibly offer executive assistance. You are someone with strong organisational, computer and problem-solving skills.
RESPONSIBILITIES 
*Supervise daily office operations to ensure efficiency and productivity.
*Coordinate the maintenance and repair of office facilities and equipment.
*Oversee the inventory and procurement of office supplies to maintain stock levels.
*Serve as the primary liaison with the IT service provider for technical support and issues.
*Manage all incoming and outgoing mail and deliveries.
*Ensure compliance with health and safety regulations and standards.
*Manage HR functions, including onboarding new hires and coordinating staff departures.
*Support the creation and execution of HR policies and procedures.
*Oversee employee benefits, process leave requests, and assist with payroll administration.
*Maintain confidentiality while handling sensitive information.
*Coordinate with insurance providers to meet administrative requirements.
*Perform file audits to verify the accuracy of stored data.
*Offer administrative assistance to company directors.
*Assist the Operations Director with project-related tasks and initiatives. 
EXPERIENCE 
*Previous experience in a similar role /Administrative role
*Strong organisational and problem-solving skills
*Understanding of HR practices and UK employment law
*Prior experience in an Operations role is preferred
SKILLS
*Excellent communication and interpersonal abilities
*Proficiency in Microsoft Office suite
If you have the relevant experience or know someone that does please contact me now on or email us at