Job Title : Service Desk Co-ordinator
Salary : up to £24,000pa - £28,000
Locations: Lichfield
Details : Monday - Friday /40 hour week/ Company pension/ 20+8 holidays

If you would like to discuss this opportunity - get in touch with #Chantal at CV BAY on

The company:

We are a family run business and have been established for over 40 years within the service and maintenance of commercial refrigeration equipment. Over the years we have grown from strength to strength now owning a group of companies across the Midlands. We have long serving engineers and a very low turnover, which due to our reputation we have many returning customers which include pub chains such as Marston’s and Green Kings .

The role:
We are now looking to recruit for an experienced Service Co-ordinator in our office to be the first point of call for the service engineers and clients completing the below tasks:

· Allocating work to the service engineers

· Managing emails and telephone call enquiries

· Ordering parts

· Keeping clients up to date

· Chasing up jobs and ensuring someone is assigned to them

· Processing job sheets, quotes, purchase orders

· Ensure administration processes work effectively


Requirements

· Previous experience on a service desk

· Great communication and customer skills

· Able to work well in a team

· IT literate

If you would like to discuss this opportunity - get in touch with #Chantal at CV BAY on