A great opportunity for candidates experienced in credit hire recovery and litigation in an ever growing business.
Roles: -
· Preparing payment packs at the point hire concludes
· Negotiating settlement of outstanding losses with insurers directly, utilising technical knowledge to maximise the invoice recovery
· Comprehensively onboarding clients for the litigation process on matters that are unable to settle
· Liaising with Personal Injury firms and factoring companies on dual handled matters to exchange information and progress cases
The successful applicant will have/demonstrate: -
· Sound knowledge of both GTA and Non GTA hire processes
· Thorough knowledge of key Credit Hire issues and their respective arguments; such as need, rate, period etc
· Knowledge of governing case laws and their respective precedents
· Proven negotiation skills, both on the phone and via persuasive correspondence
· The ability to proactively manage a portfolio of 150-200 cases
· Carry out comprehensive reviews on a variety of case specific issues
· Accurately recording actions and updating MI
· A high level of customer service
· The ability to organise/prioritise work as needed to meet SLAs, customer expectations and business needs
Desirable attributes: -
· Use of Proclaim
· Working understanding of Personal injury cases pre and post OIC portal