The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM. Temporary cover is required until March 2025.

Please note; the successful candidate will be overseeing two services, one based in Blackheath and the other in Charlton.

In this position, you will be required to:
- Manage 5 day staff and 3 night staff; providing effective line management, supervision, training and development opportunities, overseeing staff recruitment and rota management
- Actively direct team members in their day-to-day work to ensure service users receive a consistent, high quality and responsive service
- Ensure that each client has an individual package of support with regular formal and informal key working, and up-to-date support plans, risk assessments and needs assessments
- Oversee referrals ensuring they meet the criteria and service specification and ensure that referrals are interviewed, assessed and accepted/rejected in line with policy
- Maintain positive working relationships with Young Peoples Pathways and referral agencies
- Ensure that preparation for move-on begins once the young person moves into the service, and that a comprehensive package of life skills training is available to all.
- Adhere to move-on targets as detailed in the service specification and be responsive to the priorities of the local authority.
- Ensure robust procedures are in place for managing missing young people, as well as providing a variety of approaches for non-engaging clients
- Ensure the property is maintained to a high standard and that effective systems are in place to ensure all areas of housing management are efficient and offer value for money, with voids kept to a minimum and rental income maximised
- Ensure the service represents value for money and operates within budget
- Ensure staff are committed to safeguarding children and vulnerable adults and fulfil their responsibilities within the organisations Health and Safety procedural framework

To apply for this role, you must have:
- Experience working with young people in an accommodation based service
- Experience of staff and service management and the ability to manage staff performance and motivate staff members to perform effectively
- High level understanding and ability to manage the range of issues involved in the delivery of quality services to young people who may be at risk or looked after with complex needs including offending and gang affiliation.
- Ability to co-ordinate the work of a number of individuals or agencies to get tasks completed to time and to specification
- High level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information
- Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users
- Ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need
- IT skills necessary to maintain data and fulfil monitoring requirements with the ability to be fully self-servicing in the use of emails and the common computer packages.

Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.