�? Job Opportunity: Customer Support Executive �?
Are you a customer-focused individual with administrative experience in a sales environment? ?? Do you possess excellent communication skills and the ability to provide outstanding support to customers? ????
We are currently seeking a dedicated Customer Support Executive to join our client’s team and play a pivotal role in delivering exceptional customer service.
Key Responsibilities:
*Answer inbound calls and emails from the central sales inbox, promptly resolving customer inquiries and processing their orders. ????
*Provide general customer support and process day-to-day orders efficiently. ??
*Liaise with other departments and be proactive in surpassing customer expectations. �?
*Support account managers in sourcing, creating quotations, and following up on sales opportunities. ????
*Assist in outbound shipments, booking collections for export customers, and ensuring all documentation is accurate. ????
Skills and Profile Required:
*Previous administrative experience in a sales environment, handling inbound calls, and email communications. ??
*Strong organisational and planning skills, with good attention to detail. ???
*Ability to work independently, as part of a team, and demonstrate problem-solving skills. ????
*Must Drive.
Benefits:
*Competitive salary £25,000 - £27,000 per annum, depending on experience. ??
*23 days holiday, plus UK bank holiday (rising to 25 days after five years of service). �??
*Cycle scheme, life insurance, and annual bonus opportunities. ??????
*Health cash plan scheme and on-site training. ????
*Excellent career progression opportunities in modern facilities. ????
*Ad-hoc employee functions, charitable fundraising opportunities, and free car parking. �???
Location: Stokenchurch
If you are ready to join a dynamic and customer-centric team, please apply now with your CV and a brief cover letter outlining your relevant experience. ????
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