Customer Service Administrator
  • England,North West,Lancashire
  • full-time
  • £11.44 per hour, inc benefits
Job Description:
Job Title: Customer Service Administrator
Type: Temporary - ongoing
Location: Ashton-Under-Lyne
Salary: £11.44 per hour paid weekly
About the company:
A large well-known public-sector business based in the heart of Ashton are looking for someone to join the team on a temporary basis. This is an exciting chance to work with this business, in a busy team where no 2 days are the same and every conversation had with users is different.
Key Responsibilities:
*Providing advice, supply information and supporting residents/service users where necessary
*Queries include: Council tax, Housing Benefit, Tax support and much more
*The appointed person will assist in making claims in respect of housing benefits
*Assess and process applications
*Helping with applications relating to blue badges
*Attend weekly meetings and continuous training meetings
*Plus much more
Person Specification:
*Previous experience working within customer service handling complex queries
*Strong IT skills with the ability to multi task - Log info/navigate around systems whilst communicating on the phone
*Work to strict deadlines
The working hours are Monday to Friday typical office hours, and the hourly rate of pay is £11.44 and this is paid on a weekly basis.
Please note that due to the nature of this business and the access the appointed person will have on the systems, you will need to have a DBS carried out against you.
If the above is of interest and you would like to be considered, please either apply online now or contact me at
Job number 1743408
metapel
Company Details:
, Reed Business Support
Company size: 2,500–4,999 employees
Industry: Admin, Secretarial
Reed is the largest family-run recruitment business in the world and we?ve been improving lives through work since 1960. We have the UK’s larges...
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