Training Administrator

Are you an organized and proactive individual with administrative experience? Do you excel in providing exceptional customer care and managing multiple tasks? We have an exciting opportunity for a Training Administrator to join our team and facilitate training arrangements for our clients.

Key Responsibilities:

•    Manage Training Requirements: Oversee all aspects of arranging and maintaining training for client employees, including course bookings, scheduling, and certification.

•    Handle Enquiries: Answer incoming calls and respond to emails and training enquiries promptly.

•    Client Interaction: Proactively communicate with clients, delegates, and third-party training providers.

•    Build Relationships: Develop strong working relationships with designated clients.

•    Customer Care: Provide world-class customer care at all times.

•    Assist with Reports: Help with weekly reports to clients and third parties.

•    System Updates: Assist with weekly system updates.

What We’re Looking For:

We value Innovation, Collaboration, and Excellence. We’re seeking individuals who:

•    Have exceptional communication skills.

•    Possess excellent organizational skills with the ability to multitask.

•    Have excellent attention to detail.

•    Can work as part of a team as well as independently using their own initiative.

•    Previous administrative experience is necessary.

Benefits:

•    Subsidised Meals: Enjoy meals on site.

•    Hybrid Working: Work from home two days a week after induction.

•    Flexible Hours: Flexible start and finish times to accommodate childcare.

•    Generous Holiday: 33 days of holiday per year.

•    Free Starbucks Coffee: Available on site.

•    Health Plan: Access to the HSF Health plan.