Rents Officer
  • England,London,City of London
  • full-time
  • £23.02 per hour
Job Description:
Rents Officer
Tower Hamlets, London
Temporary
Full-Time
Are you an experienced rents professional with strong Northgate system expertise? We are seeking a detail-oriented Rents Accounting Officer to join a dynamic team, supporting accurate rent account management and maximising rental income.

THE ROLE
As a Rents Accounting Officer, you will ensure the prompt and precise creation, maintenance, and termination of rent accounts, supporting effective rental income management. Key responsibilities include:
*Setting up and amending rent accounts for various tenancy types within 5 working days.
*Processing refunds, court costs, and financial adjustments to ensure account accuracy.
*Managing Direct Debit payments, including daily and weekly reconciliation reports.
*Administering the Rents Service suspense account and heating points system updates.
*Ensuring accurate updates for Right to Buy and buyback cases in collaboration with Leasehold Services.
*Handling resident communications related to rent accounts, including issuing refunds for credit balances.
*Supporting service improvements through active participation in team meetings and service reviews.

THE CANDIDATE
To succeed in this role, you will have prior experience in a similar rent accounting role, along with:
*Proven expertise in using the Northgate system for rent account management.
*Strong knowledge of legislation and policies related to rent accounts in the social housing sector.
*Familiarity with welfare benefits, housing benefits, and ongoing changes to welfare systems.
*Effective communication, IT skills (Word, Excel), and numerical ability.
*A proactive, team-oriented approach with the ability to manage sensitive situations diplomatically.

THE CONTRACT
*Temporary
*Hybrid Working - 2 days in the office, 3 days remote
*Immediate start for the right candidate
*The pay range for the role is £27.00 per hour LTD company rate. The PAYE equivalent is £23.02 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to or call to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Job number 1745915
metapel
Company Details:
Service Care Solutions - Housing
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