IT Support Engineer
other jobs Profectus Recruitment
Added before 3 Days
- England,East of England,Essex
- full-time
- Salary negotiable
Job Description:
The Role:
Profectus are looking for an experienced IT Support Engineer to join a national market leading client on a fully onsite basis in Southend. This role offers the opportunity to take ownership of technical challenges, collaborate across teams, and contribute to maintaining and improving IT services.
Responsibilities:
*Build strong relationships with remote users and sites to enhance the overall IT experience.
*Oversee and maintain IT assets, ensuring compliance with all standards.
*Perform essential support tasks, including password resets, user account management, and software installations.
*Facilitate IT onboarding for new starters, including equipment setup and induction training.
*Regularly update and maintain onboarding documentation and build checklists.
*Assist with local network management and escalate network issues as needed.
Essential Requirements:
*Previous experience of 1st / 2nd Line Support
*A solid understanding of Windows (Ideally some MAC OS experience too), with experience in Active Directory and Office 365.
*Strong problem-solving skills and a logical approach to troubleshooting.
*Excellent communication abilities, both written and verbal, to effectively communicate with users at all levels.
*Full Driving Licence as role includes occasional travel further afield.
If you’re ready to make a difference in IT support in a challenging environment, we want to hear from you, Apply now!
Profectus are looking for an experienced IT Support Engineer to join a national market leading client on a fully onsite basis in Southend. This role offers the opportunity to take ownership of technical challenges, collaborate across teams, and contribute to maintaining and improving IT services.
Responsibilities:
*Build strong relationships with remote users and sites to enhance the overall IT experience.
*Oversee and maintain IT assets, ensuring compliance with all standards.
*Perform essential support tasks, including password resets, user account management, and software installations.
*Facilitate IT onboarding for new starters, including equipment setup and induction training.
*Regularly update and maintain onboarding documentation and build checklists.
*Assist with local network management and escalate network issues as needed.
Essential Requirements:
*Previous experience of 1st / 2nd Line Support
*A solid understanding of Windows (Ideally some MAC OS experience too), with experience in Active Directory and Office 365.
*Strong problem-solving skills and a logical approach to troubleshooting.
*Excellent communication abilities, both written and verbal, to effectively communicate with users at all levels.
*Full Driving Licence as role includes occasional travel further afield.
If you’re ready to make a difference in IT support in a challenging environment, we want to hear from you, Apply now!
Job number 1748575
metapel
Company Details:
Profectus Recruitment
Company size: 5–9 employees
Industry: Recruitment Consultancy
Profectus Recruitment is split into two Primary Divisions to ensure whatever opening you have you will always be speaking to someone who speaks your l...