Job Title: Receptionist
Location: Brighton, UK
Company: Technology Consultancy
About Us: A technology consultancy based in Brighton, specializing in providing cutting-edge IT solutions to businesses across various industries. Committed to delivering exceptional service, fostering a collaborative work environment, and helping clients achieve digital transformation. As they continue to grow, They are looking for a professional and friendly Receptionist to join the team and be the first point of contact for our clients and visitors.
Job Overview: As the Receptionist you will play a vital role in creating a positive first impression for clients, partners, and visitors. You will be responsible for managing the front desk, handling inquiries, and ensuring the smooth operation of the office on a day-to-day basis. You will also provide administrative support to various teams across the company, contributing to an efficient and welcoming office environment.
Key Responsibilities: *Front Desk Management: Greet and assist visitors, clients, and employees in a friendly, professional, and welcoming manner.
*Phone & Email Handling: Answer incoming calls, direct them to the appropriate departments, and manage general email inquiries in a timely manner.
*Scheduling & Appointments: Manage meeting room bookings, coordinate schedules, and ensure that clients and colleagues have the necessary resources for meetings and events.
*Administrative Support: Provide general administrative support, such as maintaining office supplies, preparing documents, and assisting with data entry or filing as needed.
*Visitor Management: Ensure that all visitors are signed in, provide visitor badges, and ensure security protocols are followed.
*Office Maintenance: Monitor and maintain the cleanliness and organization of the reception area, ensuring it aligns with the company’s professional image.
*Mail & Deliveries: Receive and distribute incoming mail, packages, and deliveries, ensuring they are forwarded to the appropriate recipients.
*Support to Teams: Assist different departments with various administrative tasks, such as scheduling, correspondence, and documentation, as required.
*Health & Safety Compliance: Ensure that health and safety protocols are followed within the reception and office areas, particularly for visitors and contractors.
*Event Coordination Support: Assist with the organization and coordination of internal or client-facing events, meetings, or conferences, as needed.
Key Requirements: *Previous experience in a receptionist, front-of-house, or administrative role, ideally within a professional services or technology environment.
*Excellent communication skills, both verbal and written, with a polite and professional telephone manner.
*Strong organizational skills and attention to detail.
*Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
*Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace).
*A positive, approachable, and customer-focused attitude.
*Ability to work both independently and as part of a team.
*A professional appearance and demeanor, in line with company standards.
Desirable Skills: *Experience in a technology-focused company or consultancy is a plus.
*Basic knowledge of office management software or systems.
*Familiarity with scheduling tools (e.g., Outlook, Google Calendar).
*Ability to handle confidential information with discretion.