Customer Service - Planner / Scheduler
Temporary with chance to go permanent
Salary:?£23,795
Hours: Must be flexible to work shifts between 7am - 7pm Monday - Friday
Start date: 14th October

* Do you love working with people?
* Do you enjoy delivering excellent customer service?
* Do you like resolving problems and coming up with solutions?
* Do you enjoy working in a fast-paced environment?
* Would you prefer to work in a friendly and informal office environment?
* Do you pride yourself in your time managment and organisation skills?

As a Planner/Scheduler, you will be responsible for creating and maintaining schedules for engineers, speaking to customers to arrange times/work needs to be done.

* To provide an effective and professional service to all customers
* Delivering the right outcomes for all callers
* Effective schedule handling and organisation skills
* Taking inbound calls in a timely manner
* Demonstrate effective problem-solving techniques
* Keep up to date with policies and products
* Build growing and sustainable relationships by going the extra mile
* Maintaining accurate and up to date records and systems

What we are looking for…
* Someone with confident telephone manner
* You’ll ideally have a natural passion for delivering exceptional customer service and communication skills
* Good listening skills
* Good problem solving skills
* Able to manage your time wisely
* Excellent communication skills and be able to pick up new systems
* Ability to multi-task and use various systems whilst multitasking

Please APPLY NOW to avoid disappointment
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age