Customer Service Advisor
other jobs The Recruitment Co
Added before 5 Days
- England,North West,Cheshire,Warrington
- full-time
- £13.60 per hour
Job Description:
Customer Service Advisor based in Warrington (WA5)
Offering £13.60 per hour, paid weekly - every Friday
Start date: 13th January
Interviews taking place in December
We are recruiting on behalf of our fantastic client based in Warrington, within this role you will be joining an existing team within a customer service department. Full training will be provided!
The Role
*Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
*Making outbound calls to customers with outstanding bills, discussing their finances and setting up a payment plan to resolve the debt.
*Ability to deal sensatively with vulnerable customers
*Diagnose customer issues through detailed questioning and active listening.
*Investigate and interpret data held on a number of different systems.
*Manage customer expectations and set and agree timescales for actions to be performed.
*Review own performance statistics and take responsibility for personal development.
*Ability to be able to respond to and resolve written customer contacts.
The Hours: Full time, 37 hours per week.
*Monday - Friday; 8am-8pm,
*Working 1 in 4 Saturdays
*Fixed 4 week rota
The Pay: £13.60 per hour
*Paid weekly, every Friday
If this sounds like the role for you then apply now!
#CCNorthWest
Offering £13.60 per hour, paid weekly - every Friday
Start date: 13th January
Interviews taking place in December
We are recruiting on behalf of our fantastic client based in Warrington, within this role you will be joining an existing team within a customer service department. Full training will be provided!
The Role
*Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
*Making outbound calls to customers with outstanding bills, discussing their finances and setting up a payment plan to resolve the debt.
*Ability to deal sensatively with vulnerable customers
*Diagnose customer issues through detailed questioning and active listening.
*Investigate and interpret data held on a number of different systems.
*Manage customer expectations and set and agree timescales for actions to be performed.
*Review own performance statistics and take responsibility for personal development.
*Ability to be able to respond to and resolve written customer contacts.
The Hours: Full time, 37 hours per week.
*Monday - Friday; 8am-8pm,
*Working 1 in 4 Saturdays
*Fixed 4 week rota
The Pay: £13.60 per hour
*Paid weekly, every Friday
If this sounds like the role for you then apply now!
#CCNorthWest
Job number 1752383
metapel
Company Details:
The Recruitment Co
Company size: 250–499 employees
Industry: Recruitment Consultancy
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