IT Administrator - Junior. Based in Kings Lynn, Norfolk, I have a new requirement for an Junior IT Admin / IT. This role would suit someone with little experience or no experience but just with an genuine interest in IT or has some admin experince! I am looking for an enthusiastic individual who possess basic IT skills with excellent communication and customer services skills.
This is a varied IT role with my client offering training and progression!! Please note this role is 100% office based (offers no WFH).
You must have experience/skills in the following :
*Good knowledge of Microsoft office.
*Excellent customer service approach / organisational skills.
*Team player but also able to work alone.
*Excellent written and verbal skills.
Role involves:
*First point of contact for all IT enquiries (mainly over the phone).
*Keeping the ticketing system up to date and chasing resolvers and end users for updates on their tickets.
*Where necessary support the investigation and resolving of requests and incidents.
*Providing designated users with Mobile Phones, setting mobiles up with standardised Applications.
*Document and publish communications for the IT department, projects, and any other required comms.
Please send your most up to date CV to me ASAP for a full job spec!