Sales Support Administrator
Wakefield
£26,000 per annum
Company Overview: Elevation Recruitment is proud to represent a Wakefield based Manufacturer, renowned for its quality products and exceptional customer service. Our client is seeking a proactive and organised Sales Administrator to join their dynamic team.
Role Overview: As a Sales Administrator, you will be responsible for managing end-to-end order processing, providing excellent customer service, and efficiently handling complaints. This role offers an exciting opportunity to be an integral part of a thriving manufacturing company, contributing to its continued success and growth.
Key Responsibilities of the Sales Administrator:
*Process customer orders accurately and efficiently
*Liaise with internal departments to ensure timely order fulfilment
*Handle customer inquiries and provide solutions to any issues or concerns
*Manage complaints effectively, striving for positive resolutions
*Maintain customer records and ensure data accuracy
*Assist with general administrative tasks to support the sales team
Requirements of the Sales Administrator,:
*Previous experience in a similar sales administration or customer service role
*Strong organisational skills with a keen attention to detail
*Excellent communication and interpersonal abilities
*Ability to multitask and prioritize tasks effectively
*Proficiency in Microsoft Office suite (Word, Excel, Outlook)
*Experience using CRM software is advantageous
If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we want to hear from you!