Trainee IT Support
other jobs RT Recruitment LTD
Added before 22 hours
- England,West Midlands,Birmingham
- full-time
- £27,000 - £30,000 per annum
Job Description:
About Us:
We are a forward-thinking and rapidly growing company located in the heart of Birmingham, specialising in delivering top-quality IT solutions. We are looking for a Trainee IT Support professional to join our team. No prior experience is required, as we provide full training and development to help you succeed. This is a fantastic opportunity to begin your IT career with a company that values your growth and development.
Role Overview:
As a Trainee IT Support professional, you will act as the first point of contact for technical support within the organisation. You will assist users, resolve issues, and help maintain IT systems. With the guidance of our experienced IT team, you’ll develop the key skills necessary for a successful and fulfilling career in IT support.
Key Responsibilities:
*Respond to IT support requests from employees, both remotely and in person.
*Assist with troubleshooting and resolving hardware, software, and network issues.
*Support the setup of new user accounts, devices, and applications.
*Help maintain IT equipment, including laptops, printers, and other devices.
*Learn and implement IT support processes and best practices.
*Document issues, solutions, and system updates accurately in our helpdesk system.
*Work with the IT team on various projects and technical upgrades.
Skills & Attributes:
*No prior IT experience required, but a strong interest in technology is essential.
*Excellent communication skills with a focus on customer service.
*Problem-solving skills and a proactive approach to learning.
*Ability to work independently and collaboratively in a team setting.
*Basic knowledge of Microsoft Office (Word, Excel, Outlook) is advantageous.
*Strong organisational skills and attention to detail.
What We Offer:
*Comprehensive training programme with hands-on learning opportunities.
*Mentorship from experienced IT professionals.
*Career development and progression opportunities within a growing company.
*Competitive salary and a full benefits package.
*A central Birmingham location with excellent transport connections.
How to Apply:
If you’re passionate about starting a career in IT and excited to learn, we’d love to hear from you! Please send your CV and a short cover letter outlining your interest in the role.
Begin your IT career with us in Birmingham and build the foundation for a successful future in tech support!
We are a forward-thinking and rapidly growing company located in the heart of Birmingham, specialising in delivering top-quality IT solutions. We are looking for a Trainee IT Support professional to join our team. No prior experience is required, as we provide full training and development to help you succeed. This is a fantastic opportunity to begin your IT career with a company that values your growth and development.
Role Overview:
As a Trainee IT Support professional, you will act as the first point of contact for technical support within the organisation. You will assist users, resolve issues, and help maintain IT systems. With the guidance of our experienced IT team, you’ll develop the key skills necessary for a successful and fulfilling career in IT support.
Key Responsibilities:
*Respond to IT support requests from employees, both remotely and in person.
*Assist with troubleshooting and resolving hardware, software, and network issues.
*Support the setup of new user accounts, devices, and applications.
*Help maintain IT equipment, including laptops, printers, and other devices.
*Learn and implement IT support processes and best practices.
*Document issues, solutions, and system updates accurately in our helpdesk system.
*Work with the IT team on various projects and technical upgrades.
Skills & Attributes:
*No prior IT experience required, but a strong interest in technology is essential.
*Excellent communication skills with a focus on customer service.
*Problem-solving skills and a proactive approach to learning.
*Ability to work independently and collaboratively in a team setting.
*Basic knowledge of Microsoft Office (Word, Excel, Outlook) is advantageous.
*Strong organisational skills and attention to detail.
What We Offer:
*Comprehensive training programme with hands-on learning opportunities.
*Mentorship from experienced IT professionals.
*Career development and progression opportunities within a growing company.
*Competitive salary and a full benefits package.
*A central Birmingham location with excellent transport connections.
How to Apply:
If you’re passionate about starting a career in IT and excited to learn, we’d love to hear from you! Please send your CV and a short cover letter outlining your interest in the role.
Begin your IT career with us in Birmingham and build the foundation for a successful future in tech support!
Job number 1759581