Reed Business Support are delighted to be supporting a local manufacturing company in their search for a sales administrator. The successful candidate will play a crucial role in supporting the sales department, ensuring smooth and efficient operations.
Key Responsibilities:
*Order Processing: Accurately process sales orders and ensure timely delivery to customers.
*Customer Support: Handle customer enquiries via phone and email, providing excellent service and resolving issues promptly.
*Sales Coordination: Assist the sales team with administrative tasks, including preparing sales reports, maintaining sales records, and managing schedules.
*Documentation: Prepare and manage sales documentation, including invoices, contracts, and quotations.
*Inventory Management: Monitor stock levels and coordinate with the warehouse team to ensure product availability.
*Data Entry: Maintain accurate and up-to-date customer and sales data in the CRM system.
*Communication: Liaise with other departments, such as finance and logistics, to ensure seamless order fulfilment.
*Reporting: Generate regular sales reports and provide insights to the sales team and management.
Requirements:
*Proven experience as a Sales Administrator or in a similar administrative role.
*Excellent organisational and multitasking skills.
*Strong communication skills, both written and verbal.
*Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
*Experience with CRM software is a plus.
*Ability to work independently and as part of a team.
*Attention to detail and a proactive approach to problem-solving.
Benefits:
*Competitive salary and performance-based bonuses.
*Opportunities for career growth and development.
*Friendly and supportive work environment.
*Company pension scheme.
*Health and wellness programmes.