IT Support, Desktop, 2nd Line, Hybrid
other jobs Sanderson
Added before 9 hours
- England,South East,Oxfordshire
- full-time
- £27,000 - £32,000 per annum
Job Description:
IT Support Analyst, Desktop, Second Line, Hybrid, Windows, MacOS, AD, Support
Hybrid working, 2/3-day split.
An Award-Winning IT consultancy are looking to bring in an IT Support Analyst with a background in desktop and second line support engineer.
You will be supporting the day-to-day activities of the company’s help desk department, working with the MSP’s client’s IT functional needs. You will also oversee developing and delivering a variety of projects each month, this will increase alongside your expertise.
This role is a Hybrid role, with a pathway for internal skill-set development across the company.
Key Skills -
*Windows 7/8/10
*MacOS
*Intune
*Active Directory
*General Networking
*Driving License and own transport
*previous experience within a desktop support role
Key Responsibilities -
*Management and lead of 1-2 projects per month.
*On site Help desk Support
*Strong customer service and communication
*Ticket Management and ensuring SLAs are met
*Helping the management team with business improvements
*Logging, maintaining and resolving client IT issues
*Maintain Desktop configurations
Benefits -
*20+ days Holiday and rising
*Flexible Working (WFH Incentives)
*Private medical cover
*Gym membership
*Staff parties
*Parking
Hybrid working, 2/3-day split.
An Award-Winning IT consultancy are looking to bring in an IT Support Analyst with a background in desktop and second line support engineer.
You will be supporting the day-to-day activities of the company’s help desk department, working with the MSP’s client’s IT functional needs. You will also oversee developing and delivering a variety of projects each month, this will increase alongside your expertise.
This role is a Hybrid role, with a pathway for internal skill-set development across the company.
Key Skills -
*Windows 7/8/10
*MacOS
*Intune
*Active Directory
*General Networking
*Driving License and own transport
*previous experience within a desktop support role
Key Responsibilities -
*Management and lead of 1-2 projects per month.
*On site Help desk Support
*Strong customer service and communication
*Ticket Management and ensuring SLAs are met
*Helping the management team with business improvements
*Logging, maintaining and resolving client IT issues
*Maintain Desktop configurations
Benefits -
*20+ days Holiday and rising
*Flexible Working (WFH Incentives)
*Private medical cover
*Gym membership
*Staff parties
*Parking
Job number 1762319
metapel
Company Details:
Sanderson
Company size: 500–999 employees
Industry: Recruitment Consultancy
We are a global recruitment solutions company with four decades of experience. The idea of partnership is at the heart of everything we do at Sanderso...