Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking an On-Boarding Support Specialist based at their impressive UK headquarters in central London. This is an 18 to 24 month contract initially, hybrid with 2 days a week in the office.
Responsibilities
*Providing support to their sales partners, with a critical focus on onboarding partner, strategy and training, including effective communication to customers and multiple internal stakeholders.
*Share understanding and expertise with partners of the relevant accounting principles
*Ability to build urgency in customers to activate and use their subscriptions.
*Effectively manage relationships with multiple external partners and internal sales teams.
Experience
*Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
*Experience delivering software-based product onboarding or training.
*Accounting or bookkeeping Qualifications i.e ACCA , AAT, ICB
*Good communication skills
*Knowledge of accountancy firm environments would prove useful
Benefits
• Long contract
• Possible temp to perm
• Free breakfasts