Job Description
The team: Zesty is an ambitious and ever-growing digital agency with a passion for web technology and Client service. Since 1996, we’ve successfully delivered over 2,000 projects covering Strategy, UX, Design and Development, harnessing our teams’ abilities to ensure best practice via effective and measurable online platforms.
The role: Reporting to the Head of Client Services, you will manage and deliver industry leading digital projects on time and within budget for a wide variety of Clients, requiring liaison with our inhouse resources and trusted partners to ensure project requirements are always met.
Day to day you will:
* Analyse customer requirements (in person and online) and assist with project budgeting and scheduling

* Manage the briefing, delivery, profitability and reporting of Client projects within Zesty

* Ensure projects are delivered on time and on budget

* Brief and liaise with UX, Design, Development and Hosting teams

* Develop clear project documentation throughout the project lifecycle

* Manage Clients and internal stakeholders, ensuring they are kept fully informed

* Liaise with 3rd parties to agree deliverables and manage scope

* Lead project review meetings

* Adhere to internal accounting/reporting procedures for billing and time management

What we’re looking for from you:
* Relevant digital project management experience, ideally gained within a similar agency

* Experience and knowledge of web technologies

* Experience of developing effective working relationships internally and externally

* Experience of Content Management Systems

* Good applied knowledge of formal project management methodologies (e.g. Agile, PRINCE2)

* A proactive spirit

* High degree of commitment, initiative and perseverance

* Flexibility and resourcefulness

Life at Zesty
At Zesty, some of us work flexibly, and we encourage you to talk to us about the flexibility you need. We can’t promise to offer exactly what you want, but we do promise not to judge you for asking.

We champion diversity and inclusion, we strive to maximise and encourage every individual’s potential and ensure everyone feels valued. We support this through our Diversity Board and D&I strategy & training, creating more diverse content and our intern and apprenticeship programmes. We also have 8 employee-led networks; Cultural Diversity, News is Out, GenZ, Sustainability Champions, News for Parents, Women in Tech, News UK Christian Fellowship and we are awaiting the launch of our Women’s Steering Group.
In addition we also offer:
* A generous pension scheme with employer contributions of up to 5%;

* A comprehensive private medical scheme covering pre-existing conditions;

* Maternity leave of up to 18 weeks full basic salary and paternity leave of up 2 weeks full basic salary;

* Life Assurance Benefits of 4 x your Annual Salary.

* A range of different flexible working options, which can be requested by employees;

* Wide range of internal and external training available, plus full eLearning access via LinkedIn Learnings

We want to ensure that everyone we meet has the opportunity to perform to their best when interviewing, so feel free to let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.