ob Overview
Great opportunity to join friendly customer services team in our clients Bishops Stortford offices.
Duties
- Provide outstanding customer services by addressing client inquiries and resolving issues
-Look into customer accounts and log outstanding payments
-Booking appointments and surveys on site
- Confirming works to be completed with clients and engineers
- Maintain database and CRM system (training provided)
-Maintain customer servce records and make any changes or adjustments
- Build and maintain excellent customer service and relationships and ensure issues are resolved
Conduct regular follow-ups with clients to ensure satisfaction
Skills
- Excellent verbal and written communication skills, enabling effective interaction with clients and team members.
- If you are passionate about providing exceptional client support and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity in our Customer Services team!.
Successful candidates will be contacted within 5-7 working days. Please ensure you can get to Bishops Stortford for this office based role. If you are not contacted please assume you are not successful in your application on this occasion but Newman Personnel will keep details and contact you with any other role that may be suitable. Thank you for your interest in this role.