JB370: Warranty Support Administrator

Salary: £24,000 per annum (Increasing to £25,077 after 3 months)

Location: Farnham, Surrey

Overview:

First Military Recruitment are currently seeking a Warranty Support Administrator on behalf of one of our clients.

To support the Warranty Team in the day to day running of the department.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities for the Warranty Support Administrator:
*To organise warranty parts returns across all depots and actively partake in the returns process.
*To submit warranty claims for 2 depots.
*To chase up engineers for paperwork and photos.
*To monitor and process additional claim requirements via email.
*Updating warranty dates and policy authorisations on internal system.
*To monitor and process the status of new and outstanding (FSI) safety recalls.
*Provide bi-monthly scrap lists to the Parts Departments.
*Liaise with engineers to ensure information is provided in a timely manner to assist other Administrators.
*To provide holiday cover of the depots for the Warranty Administrators.
*Liaising with relevant personnel to ensure claims are processed on a timely basis.
*Ensure all paperwork is tied up efficiently and effectively.
*Answer all communication in a prompt and thorough manner where applicable.
Skills and Qualifications for the Warranty Support Administrator:
*Previous experience in a similar role.
*Effective team player.
*Excellent time management skills; able to prioritise time and work well under pressure.
*The ability to provide high levels of customer care.
*Willingness to help both internal and external customers.
*Proactive, flexible and positive can-do attitude.
*IT Proficient.
Salary: £24,000 per annum (Increasing to £25,077 after 3 months)

Location: Farnham, Surrey