Our client, a removals company is looking for a Baggage Customer Service Coordinator to join their office in Croydon.
*Sales and customer focused
*Background in sales / customer service is key but removals background not necessary
*Fast paced environment but friendly team and good work ethic
*Making initial contact with customer
*Quoting customer for baggage / courier department (moves under 20 pieces)
*Follow up with quoted customers to turn enquiry to booking
*Liaising with couriers and operations to book jobs in
*Providing customer care and customer service during the removal
*Obtaining payments and documents for shipping
*Assisting with customer queries