Office and Facilities Manager - City - £60-65k
Onsite, 08:30-17:30
Wise May are looking for an Office and Facilities Manager to join our client, a personable and progressive law firm based in the City. This is a great opportunity to join a friendly team who reward hard work.
Duties to include:
*Proactively manage The Facilities, Office Services and Client Services departments to ensure they meet the requirements of the business
*Coordinate repairs and maintenance within budget, lease and environmental guidelines
*Coordinate office fit outs and room moves
*Manage, monitor and measure the services provided by the multiple suppliers/vendors
*Ensure a high standard and cost effective service is maintained at all times
*Manage, monitor and measure office equipment (including IT hardware, mobiles etc)
*Carry out regular inspections of the works and services provided
*Act as a point of contact and interface between the facilities service users/tenants and service providers
*Maintain strong working relationships with Partners and Heads of Departments to ensure that the services provided continue to meet and exceed expectations
*Attend departmental forums and Business Services Management meetings
*Prepare and provide regular verbal and quarterly written reports of service delivery and financial performance
*Provide input, where necessary, in the contract agreement negotiations
*Being the local contact for building management and maintain effective and cooperative relationships with the landlord
*Management of purchase ordering within authorisation guidelines
*Input into annual budget review and forecasts
*Coordination of service charges applicable to tenants
*Billing of non lease service and utilities to tenants
Skills:
*Committed, flexible and strong customer service ethic
*Proactive and positive attitude
*Strong expertise and experience of property/facilities management in a professional services environment
*Strong expertise and proven experience of managing in house and outsourced services in a multi-contract environment
*Proven experience of setting appropriate SLA’s for outsourced contracts
*Experience of managing office fitouts
*Experience of managing the relationship between service users and in house/outsourced service providers
*Proven ability to produce clear and detailed written reports
*Experience of line management
*Strong negotiation skills with the ability to challenge suppliers to ensure best value
*Effective verbal and written communication skills
*Strong relationship building and networking skills
*Good understanding of all aspects of facilities management including M&E
*Thorough knowledge of Health & Safety legislation, Risk Management and controls application
*Experience of using a dedicated FM database
*Strong project management and organisational skills
*Knowledge of ISO Quality Management protocols desirable
*Knowledge and experience of Business Continuity protocols
Benefits:
*Discretionary bonus scheme
*Well being Wednesdays
*Sports and Social clubs
*Volunteering days
*Subsidised restaurant on site
*25 days annual leave
*Life insurance
*Law Care
*Enhanced Statutory Maternity, Paternity, Shared Parental & Adoption pay.
We would be keen to speak with anyone who has experience with hard and soft facilities services, reprographics and front office management.