Are you an experienced Lettings Accountant / Accounts Administrator who has always wanted to work for one of estate agency’s premier brands but never had the opportunity? This could be your chance!
Our client is a high-profile, well-regarded estate agency in Chelsea. They are particularly strong and active in the higher end of the property market and pride themselves on their enviable reputation throughout London and the Home Counties.
As a Client Accounts Coordinator you will be supporting the lettings team, helping with the ongoing growth of the department. To be considered, you should have previous experience working in a property accounts / administration role and be able to provide a high level of service to clients at all time.
Responsibilities will include:
• Supporting the Lettings team to activate all new Tenancies promptly without delay
• Checking and approving all non-managed Landlord statements on a daily basis
• Becoming the first point of contact for financial queries within and outside the business and delicate matters where necessary
• Raising invoices and running regular reports on Landlord and Tenant Fees and chase where necessary
• Investigating and allocating all funds where necessary
• Responsible for Credit Control and chasing any outstanding payments
• Overseeing all rent arrears procedures ensuring correct Lettings legislation is followed and fully compliant
• Offering clients advice on all/any rental arrears matters in regards to serving legal notices
• Sending contractor invoices to clients on demand
• Insuring Touchstone have raised and sent invoices out for split commission payments
• Chasing payments owed to the company for split commissions
• Signing off all split commission invoices owed by the company and sending to Accounts Payable for payment
• Checking all renewal fees, rent demands and charges are correct prior to a renewal starting
• Where deemed necessary to seek legal advice from the internal legal department or independent solicitors for specialist advice
• Creating new systems and processing to manage the daily task effectively and efficiently.
Personal specification:
• At least 1 year’ experience within a property administration/accounts role
• Excellent communication skills
• Numerate
• Customer-focused with commitment to maintaining excellent service standards at all times
• Organised and systematic - able to prioritise workloads
• Ability to follow processes with good data entry and accuracy
• A smart appearance and professional approach is essential
• Team player.
The salary for this role will be up to £30,000 depending on experience.
Excellent benefits include 25 days annual leave plus public holidays and the option of purchasing up to an additional 5 days, life assurance, interest free season ticket loan, private medical cover, health screening, group income protection, eye care vouchers, pension, volunteering opportunities, travel and retail discounts, social events, financial and mortgage advice, and much more!
Working hours are Monday to Friday from 8.45am to 6pm.