Community Care Coordinator
  • England,London,City of London
  • full-time
  • £22.00 per hour
Job Description:
Job Title: Community Care Officer
Location: Haringey
Contract: £22 Umbrella P/H
We are looking for a Community Care Officer for a role in Haringey to work within the adults service.
Key Responsibilities:
*To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
*To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
It is envisaged that staff within First Response will also be able to initiate the following:
*Refer to other agencies
*Order equipment for clients (following training)
*Amend referrals
*Screen referrals to gather further information
*To process referrals and apply agreed eligibility criteria. This will involve collecting extra information form the referrer, service user or carer where appropriate.
*To accurately record detailed referrals, specifying client’s needs.
*To work within agreed procedures, particularly those in relation to alleged safeguarding adults.
For more information please call Sam on
Job number 1773072
metapel
Company Details:
Novax Recruitment
Our ability to support our clients growth and source great people as strategic advisers is dependent on a thorough grasp of the industries in which th...
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