Apprenticeships Skills Coach
Cheltenham - hybrid
Candidate should have SC clearance
You will be supporting and coaching a group of learners working towards the successful and timely achievement of their programme.
Role Responsibilities:
Coach and support an agreed caseload of learners in smaller organisations and corporate environments
Work with internal Skills Coaches, Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time
Support learners across a variety of modules specifically helping them apply their skills to their immediate job roles
Observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner’s knowledge, skills and behaviour and meet the needs of the Awarding Organisation
Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadlines
Hold regular review meetings and build a positive relationship with the employer, line manager and mentor to monitor progress and plan progression
Identify and develop further business prospects together with your line manager
Deal with more complex customer questions and complaints according to Company policy
Your Experience/Skills:
Technical requirements depend on course/portfolio
Business exposure in your specialist area
Some industry experience for the relevant learner programme you support
L5 or equivalent and/or appropriate experience