Exciting opportunity to join our client as an Account Manager on a full-time, permanent basis. You will be instrumental in maintaining key client relationships, driving operational excellence, and supporting the sales team through effective processes and precise administration.
Key Job duties
*Build and nurture long-term relationships with an existing portfolio of clients, ensuring their satisfaction and loyalty.
*Proactively identify cross-sell opportunities where possible
*Act as the primary point of contact for all client enquiries, ensuring swift and effective resolution.
*Redirect and escalate enquiries to appropriate departments when necessary
Candidate Attributes
*Minimum of 2 years in a B2B customer service role, with a proven track record of success.
*Ability to identify issues proactively and implement solutions
*Highly organised with the ability to manage workload independently.
*Advanced proficiency in Microsoft Office, especially Excel.
*CRM experience/knowledge would be beneficial
In return, our client is offering an exciting benefits package including a performance-related bonus package, flexible working hours, 22 days annual leave plus bank holidays, professional and personal training opportunities and much more.
CSG Recruitment Solutions is a trading style of Commercial Services Trading LTD - A company wholly owned by Kent County Council. CSG Recruitment Solutions is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.